Notificaciones de WhatsApp QR | Mercately Base de Conocimientos

ENVIA MENSAJES DE WHATSAPP QR

Envía mensajes de WhatsApp automáticamente.

Envía un mensaje de WhatsApp QR

POST https://app.mercately.com/retailers/api/v1/whatsapp/send_message

Headers

Api-Key: Your API KEY

Body

{
  "phone_number": "+593979667421",
  "message": "Hello Daniel"
}

Response 200

Json

{
    "message": "Ok",
    "info": {
        "channel": "whatsapp",
        "content": {
            "text": "Hello Daniel"
        },
        "direction": "outbound",
        "status": "sent",
        "destination": "+593979667421",
        "country": "EC",
        "created_time": "2023-03-31T09:28:44.729-05:00",
        "error": null
    }
}

Envía un mensaje de WhatsApp con Imagen o PDF

POST https://app.mercately.com/retailers/api/v1/whatsapp/send_message

Headers

Plain Text

Api-Key: Your API KEY

Body

Json

{
  "phone_number": "+593979667421",
  "message": "Hello Daniel",
  "media_url": "https://mercately.com/example.png"
}

Response 200

Json

{
  "message": "Ok",
  "info": {
    "channel": "whatsapp",
    "content": {
      "text": "Hello Daniel",
      "media_url": "https://mercately.com/example.png"
    },
    "direction": "outbound",
    "status": "submitted",
    "destination": "+593979667421",
    "country": "EC",
    "created_time": "2022-09-23T16:34:16.933-04:00",
    "error": null
  }
}

Para enviar un mensaje y realizar otras acciones puedes enviar en el body de tu POST lo siguiente:

Para enviar un mensaje y asignar a un agente:

Json

{
   "phone_number": "+593979667421",
   "message": "Hello Daniel",
   "agent_id": 980
}

Para enviar un mensaje y asignar tags:

Json

{
"phone_number": "+593979667421",
"message": "Hello Daniel"
 "agent_id": 982,
  "tags": [
    {
      "name": "at",
      "value": true
    }
  ]
}

Envía un mensaje y actualiza la información de tu cliente:

Json

{
 "phone_number": "+593979667421",
  "first_name": "First Name",
  "last_name": "Last Name",
  "message": "Hello Daniel"
  "email": "[email protected]",
  "address": "Customer address",
  "city": "Customer city",
  "state": "Customer state",
  "zip_code": "12345",
  "notes": "Notes related to the customer"
}

Envía un mensaje y guarda campos personalizados

Json

{
 "phone_number": "+593979667421",
"message": "Hello Daniel",
  "custom_fields": [
    {
      "identifier": "correo_electronico",
      "value": "[email protected]"
    },
    {
      "identifier": "edad",
      "value": "30"
    },
    {
      "identifier": "estatura",
      "value": "70.42"
    },
    {
      "identifier": "cuenta_activa",
      "value": "true"
    },
    {
      "identifier": "fecha_de_nacimiento",
      "value": "30/06/2022"
    },
    {
      "identifier": "clasificacion",
      "value": "primer_grupo"
    }
  ]
}